Terms of Service — Parent / Guardian (for Child Accounts)
Scope — where this applies. This document covers WhiteKnight Academy as a whole: both the public website at whiteknight.academy and the learning platform at analytics.whiteknight.academy. Where it refers to "the Site", "the Service", or "the Platform", it means both unless a specific one is named.
Effective date: 2026-10-15
§ 0. Summary in plain language (non-binding)
Before you read the full Terms, here is the short version:
- You are the parent or legal guardian. You are signing this contract. Your child is the user, but not a party to this contract.
- The service (WhiteKnight Academy) is a chess-education platform run by TheBroda sp. z o.o., a Polish company.
- Coaching is a monthly plan for each child. You see the price before you pay. The plan renews every month until you cancel it, and we email you about three days before each renewal.
- You can cancel at any time, online in your account or simply by replying to one of our emails. The plan then ends at the end of the month you have already paid for, and nothing more is charged.
- Your child's place in a small group is reserved for the whole month, so lessons your child misses are not refunded. A lesson that does not take place because of us is replaced or refunded.
- You control your child's account: you can see the data, correct it, delete it, or close the account at any time.
- You agree that your child will use the service respectfully toward coaches and other users.
- Live lessons are normally not recorded. Recording can be enabled only if you tick the "allow recording" box and a participant explicitly clicks "Start recording" in a session.
- If something goes wrong, your consumer rights under EU/US/CA law are not weakened by this contract. See §§ 17–19.
- You can always write to privacy@whiteknight.academy (privacy), billing@whiteknight.academy (payments and cancellations) or contact@whiteknight.academy (anything else).
The full binding text is in §§ 1–23.
§ 1. Acceptance of these Terms
By creating an account on behalf of a Child at https://analytics.whiteknight.academy, you confirm that:
- You are 18 years old or over.
- You are the parent or legal guardian of the Child you are signing up, or are otherwise legally authorised to make decisions about the Child's personal data and online activities.
- You have read and agree to these Terms, the Privacy Policy, the Children's Privacy Notice, and the Cookie Policy.
- You consent, on behalf of the Child, to the collection and processing of the Child's personal data as described in the Privacy Policy (GDPR Art 8; COPPA 16 CFR §312.5; Quebec Law 25 art. 4.1).
If any of the above is not true, do not create the account. Contact us at contact@whiteknight.academy and we will help you find a route that fits.
§ 2. Parties and definitions
- "Us" / "we" / "TheBroda" — TheBroda sp. z o.o., ul. Wierna 12, 03-890 Warszawa, Poland, KRS 0000677402, NIP 5242831345, REGON 367267919.
- "You" / "Parent" — the adult parent or legal guardian who accepts these Terms.
- "Child" — the minor user under 16 years of age on whose behalf the Parent accepts these Terms.
- "Service" — WhiteKnight Academy as delivered via our public site https://whiteknight.academy and the learning platform https://analytics.whiteknight.academy, together with any connected application, API, or email channel.
- "Content" — any text, chess moves, puzzle solutions, homework submissions, messages, avatars, usernames, or other material submitted to or generated within the Service.
- "Coach" — an adult professional admitted by us to provide coaching services to users of the Service, governed by a separate Coach Contractor Agreement.
§ 3. The contract between us
These Terms form a binding contract between Parent and TheBroda sp. z o.o. The Child is a beneficiary of this contract. The Parent is responsible for the Child's use of the Service in accordance with these Terms.
§ 4. Account creation and parental consent
4.1. Creating the Child's account
You create the Child's account via the sign-up flow. You supply: your own email address, your relationship to the Child (parent or legal guardian), the Child's first name or nickname (optional), and the Child's age or date of birth. We use the Child's age to determine whether the parental-consent flow is required (yes, for every Child under 16 — see Privacy Policy § 6.1).
4.2. Parental consent for personal-data processing
Because the Child is under 16, we cannot process their data on the basis of their own consent. You give the consent on the Child's behalf using our "email-plus" verifiable-consent flow (16 CFR §312.5(c)(2); GDPR Art 8(2)): you confirm it from your own email address, by a link or a one-time code we send to it, and at least 24 hours later we email you a second confirmation reminding you of the option to withdraw.
We store: parent email, relationship, consent timestamp, parent IP at consent, consent-text version. This record is kept for 10 years as evidence of lawful consent; it cannot be deleted while we have an active account for the Child.
4.3. Optional recording consent
At account creation you may, separately, tick "Allow WhiteKnight Academy to record lessons when participants explicitly start a recording". This toggle is off by default. When off, no recording can be made on the Child's account even if a Coach presses "Start recording" — our software blocks it. You can toggle this at any time in the account settings.
4.4. Withdrawal of consent
You may withdraw consent at any time (GDPR Art 7(3); COPPA §312.6(a)(2)). Withdrawal stops further processing and, at your choice, deletes the account and all associated personal data. See Privacy Policy § 11 for how.
§ 5. What the Service does
The Service provides, without limitation:
- Live lessons with a Coach, in a small group or one-to-one where offered, held in our online lesson room or in a Zoom meeting set up through the Service (recording rules in § 11).
- Homework assignments prepared by Coaches for students.
- A chess-play environment with puzzles, rating tracking, and performance analytics.
- AI-assisted insights and summaries of the Child's chess performance (no AI training on Child data — see Privacy Policy § 7.2).
- Optional linking of the Child's public Chess.com or Lichess profile to import their public game archive.
Coaching plans, their payment, renewal and cancellation are governed by § 5A.
We develop the Service continuously and may add, change or remove features. We will not reduce the coaching included in a plan during a month you have already paid for. Changes affecting privacy are handled under the Privacy Policy change procedure (§ 18 there).
§ 5A. Coaching plans: payment, renewal and cancellation
5A.1. What a plan includes
A coaching plan gives the Child a place in a small group of children matched by age and level (normally up to five), with live lessons with a Coach on a fixed weekly schedule, and access to homework and the other features of the Service. Before you pay, the checkout page shows the number of lessons per week, the price per child, the currency and the date of the first payment; we confirm them by email and in your account. Each child on a plan has their own place and their own price, and one family plan can cover several children.
5A.2. Payment and automatic renewal
- Plans are paid monthly in advance by card through our payment processor, Stripe. We never see or store your full card number.
- A plan renews automatically every month on the same date, at the price confirmed at checkout, until you cancel it.
- About three days before each renewal we email you the renewal date, the amount and how to cancel.
- If an offer includes a free first lesson or a reduced first month, the checkout page shows the date and the amount of the first full monthly payment. If you cancel before that date, nothing more is charged.
- We may change the price of a plan for future months. We will email you at least 30 days before a new price applies to you, and you may cancel before it takes effect.
5A.3. The Child's reserved place
For every month you have paid for, the Child's place in the group and the Coach's time are reserved for the Child at every lesson, whether or not the Child attends. Lessons the Child misses for reasons on your side are therefore not refunded or credited. Please tell the Coach in advance when the Child cannot come. If the Child will be away for a longer time, you can cancel the plan (§ 5A.4) and join again later, subject to available places.
If a lesson does not take place for a reason on our side, for example because the Coach is unavailable, we offer the Child another lesson. If that is not possible, we refund the share of the monthly price for that lesson: the monthly price divided by the number of lessons scheduled in that month.
5A.4. How to cancel
You can cancel a child's plan at any time, in either of these ways:
- online, in your account: on the Billing page under "Coaching for your children", or on the Child's page, with Cancel coaching;
- by email: reply to any email we sent you about the plan, or write to billing@whiteknight.academy from the email address on your account.
Each child's plan is cancelled separately; cancelling for one child does not affect your other children. The cancellation takes effect at the end of the month you have already paid for: the Child keeps their place and lessons until then, and nothing more is charged. We confirm the cancellation by email. A cancellation request that reaches us by email before the renewal date takes effect from that date even if we process it later; if a renewal has been charged after such a request, we refund it in full.
Amounts already paid for the current month are not refunded, except as provided in § 5A.3, § 17.1 and the Withdrawal & Refunds Policy.
5A.5. Failed payments
If a renewal payment cannot be collected, we retry it and email you. If it still cannot be collected, the plan ends and the Child's place is released. A late successful payment keeps your original renewal date.
5A.6. Withdrawal, refunds and lesson packs
Your right of withdrawal is described in § 17.1 and prepaid lesson packs in § 17.1a. All refund rules are set out in the Withdrawal & Refunds Policy, which forms part of these Terms.
§ 6. Your responsibilities as Parent
You agree to:
- provide accurate information about yourself and the Child;
- keep your account credentials secure; tell us immediately if you suspect compromise at security@whiteknight.academy;
- supervise the Child's use of the Service in an age-appropriate way;
- ensure the Child uses the Service respectfully (see § 10);
- not share your account credentials with anyone else or allow another household member to use the account as a "shared" account — create separate accounts for each child;
- review our Privacy Policy and Safeguarding Policy and discuss the age-appropriate parts with your Child.
§ 7. Child's use of the Service
While the Child uses the Service, you ensure the Child agrees to:
- be kind to coaches and other students in messages and live lessons;
- not share personal information (home address, school name, phone number, photos) in messages or live lessons;
- not attempt to cheat in puzzles or games by using external chess engines;
- tell a grown-up right away if anything on the Service makes them uncomfortable — this is explained to them in the Children's Privacy Notice.
§ 8. Your Content and ours
8.1. Our Content
The Service, including its code, design, puzzles we authored, AI-generated outputs, reports, and aggregate statistics, is owned by or licensed to TheBroda. You and the Child are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service during the life of the account.
8.2. Your and the Child's Content
You and the Child retain ownership of the Content you submit (chess moves, puzzle solutions, homework submissions, messages).
By submitting Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, and display that Content solely for the purpose of operating the Service for you and the Child and for the audience of that Content (e.g., the Coach you sent a message to). This licence ends when you delete the Content or close the account, except (a) where we must retain it to comply with law (e.g., accounting records), or (b) where the Content has been incorporated into aggregate statistics that no longer identify the Child.
8.3. What we will NOT do with Content
We will not use Content to train AI models, to serve advertising, to sell data to third parties, or for any secondary purpose not covered by the Privacy Policy.
8.4. Lesson recordings
Lesson recordings are treated as Content in addition to being subject to the specific rules in Privacy Policy § 7.3 (opt-in, 30-day retention, limited access).
§ 9. AI-generated insights
The Service uses OpenAI's API (directly, with no aggregator) to generate coaching insights and AI-chat responses based on aggregated chess-performance data. You understand that:
- AI outputs may contain errors, omissions, or statements that are not factually accurate;
- AI outputs are not professional coaching advice — they are an aid, reviewed by human Coaches where appropriate;
- we do not use any other LLM provider (no OpenRouter, no Anthropic, no DeepSeek). OpenAI's API terms forbid training on customer content by default.
§ 10. Acceptable use
You and the Child must not, and must not permit anyone else to:
- use the Service for any unlawful purpose;
- harass, bully, threaten, or harm any user or Coach;
- share or request personal contact information with/from Coaches or other students outside the Service;
- impersonate another person, a Coach, a parent, or staff of TheBroda;
- attempt to reverse-engineer, scrape at scale, or interfere with the Service;
- use automated tools or chess engines to cheat;
- upload content that is unlawful, defamatory, obscene, or that infringes anyone else's rights;
- circumvent any access control, rate limit, or safety measure;
- create accounts by automated means, or register more than one account for the same person, including to obtain a promotion, trial, or free lesson more than once;
- sell or transfer the account to another person.
Violations may lead to suspension or termination under § 13.
§ 11. Recording of lessons
Recording is the exception, not the rule. See Privacy Policy § 7.3 for the full regime. Things to keep in mind:
- No recording can be started on your Child's account in our lesson room unless you turned on the "allow recording" toggle (§ 4.3). We verify this server-side.
- When recording is active, a prominent red "REC" indicator is shown to every participant.
- Recordings are auto-deleted after 30 days.
- Lessons held in Zoom are not recorded. Automatic recording, meeting summaries and AI features are switched off for these meetings, Coaches may not record them with any tool, and we do not receive any audio, video, chat or transcript from Zoom.
§ 12. Safeguarding
We take safeguarding of child users seriously. We maintain a Safeguarding Policy, which describes:
- our standards for Coach behaviour;
- the 1-to-1 lesson protocol (including that a Coach must never direct a child off-platform);
- how to report concerns to us;
- how we handle reports.
You agree to read the Safeguarding Policy and to report concerns to contact@whiteknight.academy promptly. Where the facts require, we will involve law-enforcement or child-safety authorities in the relevant jurisdiction.
§ 13. Termination
13.1. By you
You can close the Child's account at any time via the account settings or by emailing privacy@whiteknight.academy. Deletion proceeds as described in the Privacy Policy. To stop a coaching plan, cancel it as described in § 5A.4.
13.2. By us
We may suspend or terminate the account for material breach of these Terms or the Acceptable Use Policy (§ 10), for safeguarding reasons (§ 12), or if required by law. Where feasible, we will give notice and an opportunity to cure; for safeguarding emergencies, suspension may be immediate.
13.3. Effect of termination
On termination: your licence to the Service (§ 8.1) ends; Content is deleted per the Privacy Policy retention schedule (accounting records retained per Polish Accounting Act Art 74).
§ 14. Warranty disclaimer — to the fullest extent permitted by law
To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available". Except as required by mandatory consumer-protection law (see § 17), we do not warrant that the Service will be uninterrupted, error-free, or meet specific educational outcomes.
This disclaimer does not limit any warranties that cannot be waived by contract under Polish, EU, US, or Canadian consumer-protection law — including the warranty of conformity under Directive (EU) 2019/770, California Civil Code §§ 1790 et seq. (Song-Beverly), or PIPEDA-equivalent provincial law.
§ 15. Limitation of liability
To the fullest extent permitted by law, TheBroda's total aggregate liability to you and the Child under or in connection with these Terms shall not exceed the greater of (a) the amounts paid by you to us in the 12 months preceding the event giving rise to liability, or (b) EUR 100.
Exceptions — no cap applies to:
- liability for death or personal injury caused by our negligence;
- liability for fraud or fraudulent misrepresentation;
- liability that cannot be limited or excluded under applicable law (Polish Kodeks cywilny Art 473 § 2; EU consumer-protection law; California Civil Code § 1668; Quebec CCQ art. 1474);
- liability for damages we cause through willful misconduct or gross negligence.
§ 16. Indemnification (limited)
You agree to hold us harmless from third-party claims arising from:
- the Child's breach of § 10 (Acceptable Use) caused by conduct within your control, or
- your breach of § 6.
This clause does not apply:
- where the underlying conduct is attributable to us, a Coach, or another user;
- to any claim brought by the Child against us as a data subject (GDPR / COPPA / PIPEDA rights are exercised by you on behalf of the Child, without penalty);
- to any claim brought by a regulator.
§ 17. Consumer rights (EU / EEA / Poland)
You are a consumer within the meaning of Directive 2011/83/EU and Polish Kodeks cywilny Art 22¹. Nothing in these Terms limits rights conferred on you by those laws.
17.1. Right of withdrawal
You have 14 days from the day you buy a coaching plan to withdraw from the contract without giving a reason (Ustawa o prawach konsumenta Art 27). At checkout you ask us to start the Service immediately. If you then withdraw within the 14 days, you pay only for the part of the month that has already passed when you withdraw, in proportion to the price (Art 35), and we refund the rest to your original payment method within 14 days. To withdraw, send us a clear statement, for example by email to billing@whiteknight.academy from the email address on your account. The details are in the Withdrawal & Refunds Policy.
17.1a. Prepaid lesson packs (one-time purchase, no subscription)
As an alternative to a subscription, you may buy a prepaid lesson pack for your Child — a one-time purchase of a fixed number of group-lesson credits:
- A pack is not a subscription: nothing renews, no further charges are made, and we do not store your card for future payments.
- One credit is used per scheduled group lesson that takes place while your Child is on its participant list. A lesson cancelled in advance by us or by the coach does not use a credit; a scheduled lesson your Child misses does — the seat in the small group and the coach's time were reserved for them. Tell the coach ahead of time and they will remove your Child from a lesson they cannot attend, so no credit is used.
- Each pack is valid for 2 weeks per lesson purchased (e.g. 4 lessons = 8 weeks), extended automatically by official academy breaks that overlap it. The minimum size of a first pack and the per-lesson price are shown at checkout; later top-ups may be smaller.
- While a pack has unused, unexpired credits, your Child receives the same platform access as under an active coaching subscription.
- If you later buy a subscription for the same Child, remaining credits are credited against your first invoice (or refunded, where the currencies differ), and the pack closes.
- The 14-day right of withdrawal applies; withdrawal and all refund calculations (including refunds of unused credits after the 14-day window) are set out in the Withdrawal & Refunds Policy.
17.2. Unfair terms (Polish Kodeks cywilny Art 385)
If any clause of these Terms would, under Polish law, be considered an unfair term, that clause is null and void in your case; the rest of the Terms remain in force.
17.3. Complaints
You may complain to us first (§ 22). You may also lodge a complaint with:
- Rzecznik Konsumentów at your municipality;
- Prezes UOKiK at https://www.uokik.gov.pl/;
- the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.
§ 18. Consumer rights (United States)
Nothing in these Terms waives or diminishes any non-waivable statutory rights you or the Child have under U.S. federal law (including COPPA), California law (including CCPA/CPRA, Song-Beverly), or the law of any other state in which you reside.
18.1. Arbitration and class-action clause — explicitly NOT included
These Terms do not contain a mandatory arbitration clause or a class-action waiver. You may bring claims in court in accordance with § 20.
18.2. Automatic renewal
A coaching plan continues from month to month until you cancel it. Its automatic-renewal terms (price, renewal date, the reminder we send before each renewal, and how to cancel online at any time) are set out in § 5A; the monthly price and the date of the first renewal are shown on the checkout page before you pay.
§ 19. Consumer rights (Canada)
Nothing in these Terms waives rights under PIPEDA or applicable provincial law (Quebec Law 25, BC/Alberta PIPA, Ontario Consumer Protection Act 2002). For Quebec residents: if there is any inconsistency between the English version of these Terms and the required French version, the French version prevails for Quebec-resident users (Charter of French Language art. 55).
§ 20. Governing law and forum
20.1. For users residing in the EU / EEA (including Poland)
These Terms are governed by Polish law. Disputes may be brought in the courts competent for the Parent's residence or at the seat of TheBroda (Warszawa). Nothing in this clause prevents a consumer from exercising rights under Regulation (EU) 1215/2012 (Brussels I recast) to bring claims in the court of their domicile.
20.2. For users residing in the United States
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Either party may bring claims in the courts of competent jurisdiction at the Parent's residence.
20.3. For users residing in Canada
These Terms are governed by the laws of the Province of Ontario and applicable federal Canadian law, except for Quebec residents, whose contracts are governed by Quebec civil law under CCQ art. 3111.
§ 21. Changes to these Terms
We may amend these Terms. For material changes we will:
- post the updated version at the publication URL;
- email you at least 15 days before the change takes effect;
- for changes materially affecting the Child's data processing, obtain fresh parental consent (COPPA §312.5(a)(2)).
If you do not agree with a material change, you may cancel the plan or close the Child's account before the change takes effect; refunds, where applicable, are handled under § 5A and § 17.1.
§ 22. Contact
- General: contact@whiteknight.academy
- Payments and cancellations: billing@whiteknight.academy
- Privacy: privacy@whiteknight.academy
- Safeguarding concerns: contact@whiteknight.academy (will be routed internally)
- Post: TheBroda sp. z o.o., ul. Wierna 12, 03-890 Warszawa, Poland
§ 23. Miscellaneous
- Entire agreement. These Terms + Withdrawal & Refunds Policy + Privacy Policy + Children's Privacy Notice + Cookie Policy + Subprocessor List + Safeguarding Policy form the entire agreement between you and us.
- Severability. If any provision is held unenforceable, the remainder continues in effect; a consumer-favourable reading is preferred (Polish Kodeks cywilny Art 385 § 2).
- No assignment by you. You may not assign the account or contract without our written consent; we may assign to a successor company (group restructuring), with notice.
- Waiver. Failure to enforce a provision is not a waiver of the right to do so later.
- Languages. English is the master version; Polish (required for PL residents) and French (required for QC residents, Law 25 / Charter art. 55) translations are equally binding in their respective jurisdictions.